General Admin Application Users Sources Other Admin Enquiry Manager General Enquiries Input Keywords Research Answer & Completion Searching & Reports

Enquiry Manager General Enquiries FAQ's Q1. If I delete an enquiry is the number lost or is it re-assigned? Q2. How can you tell who has worked on an enquiry? Q3. How can I search for an enquiry which is in progress? Q4. What keyboard shortcuts can I use? Q5. How can I print an Enquiry? Q6. Are any of the fields compulsory? Q7. How can I add attachments? Q8. Where can I add attachments and what type of documents can I attach? Q9. Where are attachments saved? Q10. How do I use the Timer? Q11. What should I do if I can’t see a new enquiry that has been entered by someone else? Q12. What is the Enquiries Summary? Q13. How do I open an enquiry? Q14. How do I save an Enquiry? Q15. How do I authorise a Pre-Reg Enquiry? Q16. Can I delete an enquiry? Q17. How can I add information to someone else’s enquiry if it is in progress? Q18. How can I add additional information to an enquiry once it has been completed and closed (archived)? Q19. How are enquiries numbered?