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Enquiry Manager General Enquiries FAQ's
Q1. If I delete an enquiry is the number lost or is it re-assigned?
Q2. How can you tell who has worked on an enquiry?
Q3. How can I search for an enquiry which is in progress?
Q4. What keyboard shortcuts can I use?
Q5. How can I print an Enquiry?
Q6. Are any of the fields compulsory?
Q7. How can I add attachments?
Q8. Where can I add attachments and what type of documents can I attach?
Q9. Where are attachments saved?
Q10. How do I use the Timer?
Q11. What should I do if I can’t see a new enquiry that has been entered by someone else?
Q12. What is the Enquiries Summary?
Q13. How do I open an enquiry?
Q14. How do I save an Enquiry?
Q15. How do I authorise a Pre-Reg Enquiry?
Q16. Can I delete an enquiry?
Q17. How can I add information to someone else’s enquiry if it is in progress?
Q18. How can I add additional information to an enquiry once it has been completed and closed (archived)?
Q19. How are enquiries numbered?
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