Our customers tell us that MiDatabank is intuitive to use. We provide a comprehensive system manual for the Admin and Enquiry modules. UKMi users can learn how to use MiDatabank in conjunction with the MiCAL trainer facility. In addition, there is a lot of accumulated knowledge and experience in the UKMi 'world' and so additional training may not be necessary.
This knowledge will not be so widespread in newer customers in pharmaceutical companies and CCGs, although some users may have gained experience before. There is lot to initially set up and maintain and there are always new ways to do things. The software occasionally is updated.
CoAcS can provide optional on-site user training charged at a daily rate. One day is usually sufficient to combine Admin and Enquiry module training for a typical group of users.
‘Train-the-trainer’ and Administrator training is also available.
Do contact us if you wish to create a training program with materials.