MiDatabank i is a new version of MiDatabank aimed at industry
MiDatabank i enables users to record Medical Information enquiries, Complaints and Adverse Drug reactions. MiDatabank i is scalable and may be used by individuals in small companies through to larger companies with multiple locations.
Who will benefit from using MiDatabank i version 3
MiDatabank i can be used by pharmaceutical companies involved in the marketing of:
- Ethical pharmaceuticals
- Generics
- Vitamins / OTC products
Special features in MiDatabank i version 3
Organisations expect a computerised medical information enquiry handling system to provide basic logging and process functions - and MiDatabank i will not disappoint. Such functions include efficient enquiry logging; searching for past enquiries; a reference section including FAQs and wider resources; letter production facility; metrics and reports.
MiDatabank i also includes important special features designed to aid efficiency, compliance and professionalism:
- Processes to handle medicines enquiries, QA complaints and ADRs
- A customisable ‘helper panel’ to provide response prompts and checklists
- A repository for FAQs, standard texts and letter templates
- Automatic search to find similar / related enquiries or responses
- Dashboard facility for easy monitoring of workload
- Extensive research facilities including on-line and network
- Multiple enquiry categorisation
- Easy print function
- Concomitant drug recording (for ADRs)
- Extensive report facilities