You will find Our privacy statement below followed by information about how We use cookies on this website.

Definitions

'Personal identification information (referred to as personal information in this statement)' Personal identification information means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. This includes such things as name, gender, age, address, email, date of birth, profession, job title, financial information, demographic, preferences and opinions.

'We/Us/Our' We/Us/Our means Commercial and Academic Services Ltd (referred to as CoAcS Ltd) - a limited company registered in England under company number 2705402 whose registered address is Kimbolton House, 2 Mount Beacon, Lansdown, Bath, BA1 5QP, UK.

'MiCAL' MiCAL means MiCAL (Medicines Information Computer Aided Learning (with MiDatabank Trainer)), web address www.midatabank.com/MiCal.

This privacy statement explains what personal information We will collect when you use MiCAL, how We will collect that personal information and what We will do with that personal information.


The statement covers the following:

• What information will We collect?
• How will We collect the information?
• How will We use your information?
• How will We store your information?
• Will you be contacted for marketing purposes?
• Will We share your information with anybody else?
• Use of credit card details
• What are your data protection rights?
• How to contact Us
• How to contact the appropriate authorities
• Privacy statement/privacy policies of other websites
• Changes to Our privacy statement

1. What information will We collect?

You can browse general information about MiCAL anonymously; however, to access the educational content of MiCAL, you need to login to gain access to the content. To login, you need to be registered with MiCAL. For registration, We need to collect some personal information.

For organisational leads, We will collect the following personal information:
 

• Name of organisation, first name, last name, email address, password, contact address of organisation

For assessors, We will collect the following personal information:
 

• Name of organisation, first name, last name, email address, password, staff group, location

For learners, We will collect the following personal information:
 

• Name of organisation, first name, last name, email address, password, learner group, location

For all people using MiCAL, we will also collect the year for which the licence is valid.

We refer to the NHS Trust, Hospital or other organisation which has purchased a site licence for MiCAL as a customer. We will collect information about a customer and where applicable, We will collect personal information about the person who acts as the contact for a customer's order. For a customer contact, We will collect the following personal information:
  

• Name of the customer contact, name of the organisation, address of the organisation, email for the individual at the organisation

2. How will We collect the information?

We collect data about a customer and where applicable, a customer contact, from the order form used to purchase a site licence. The order form is in the form of a pdf.

Organisational lead: when the customer contact is also the organisational lead
Except for the password, We initially collect information about an organisational lead from the pdf order form. The password for an organisational lead is provided by CoAcS. Once an organisational lead is registered, any changes made to the personal information (such as a change to the password) are collected using the online form available in MiCAL.

Organisational lead: when the customer contact is not the organisational lead
Except for the password, We initially collect information about an organisational lead from the customer contact. The password for an organisational lead is provided by CoAcS. Once an organisational lead is registered, any changes made to the personal information (such as a change to the password) are collected using the online form available in MiCAL.

Assessor
Except for the password, an organisational lead provides the personal information about an assessor. The password for an assessor is generated by MiCAL. Once an assessor is registered, any changes made to the personal information (such as a change to the password) are collected using the online form available in MiCAL.

Learner: when an organisational lead or an assessor sets up a learner
Except for the password, either an organisational lead or an assessor provides the personal information about a learner. The password for a learner is generated by MiCAL. Once a learner is registered, any changes made to the personal information (such as a change to the password) are collected using the online form available in MiCAL.

Learner: when a learner requests that an organisational lead registers them
When a learner requests that an organisational lead registers them, We collect personal information about the learner (including their password) from the online request for registration form.

3. How will We use your information?

For organisational leads, assessors and learners We will use your personal information to grant you access to the restricted areas of MiCAL.

For customer contacts, We may use your personal information to contact you for the express purpose of doing business with you.

4. How will We store your information?

Personal information that has been collected through registration or from order forms is securely stored in the UK. All servers and back up devices are stored within the UK. We can provide information about the storage services if required.

MiCAL is available via an annual subscription which covers the use of that year’s version of MiCAL. Each year MiCAL is updated. There is a period of approximately one month during which the newly released version and the previous version of MiCAL are both available. During this overlap period, We will continue to store the data from the previous year’s version. Once the overlap period has elapsed, We will remove the data for assessors and learners from the previous year’s version.

We store customer and customer contact information for as long as is necessary for Us to keep customers up to date about site licence renewal. We store organisational lead information in order to enable site licence renewal.

5. Will you be contacted for marketing purposes?

We may contact a customer contact about MiCAL. We may inform the customer contact about Our other products.

6. Will We share your information with anybody else?

We will never share any information or personal information with a third party provider.

7. Use of credit cards details

The following only applies to customers.

We do not store any credit card details and do not currently provide any form of online e-commerce. Payments, usually relating to an invoice, are submitted to Us directly via BACS but occasionally a credit card may be offered. Any information used to process such a payment is written down by Us and then destroyed. No payment or personal information is ever stored by Us and is therefore not used for any other purpose than facilitating immediate payment.

8. What are your data protection rights?

You have the right to be informed about the collection and use of your personal information; the earlier part of this privacy statement tells you about Our collection and use of your personal information.

You are also entitled to the following:
The right to access
You have the right to request Us for copies of your personal information.
The right to rectification
You have the right to request that We correct any information you believe is inaccurate. You also have the right to request Us to complete the information you believe is incomplete.
The right to erasure
You have the right to request that We erase your personal information, under certain conditions.
The right to restrict processing
You have the right to request that We restrict the processing of your personal information, under certain conditions.
The right to object to processing
You have the right to object to Our processing of your personal information, under certain conditions.
The right to personal information portability
You have the right to request that We transfer the information that We have collected to another organisation, or directly to you, under certain conditions.

9. How to contact Us

If you have any cause for complaint or if you have a request about Our use of your personal information, please contact Us directly and We will do Our best to solve the problem for you. If you have any questions about Our privacy statement, the data We hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact Us. Our Data Protection Officer is Susie Boyd and Our contact details are:
Email: coacs@coacs.com
Tel: +44 1225 312992
Address: CoAcS Ltd, Kimbolton House, 2 Mount Beacon, Lansdown Bath, BA1 5QP


10. How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that We have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Web address: ico.org.uk

11. Privacy statements/privacy policies of other websites

MiCAL contains links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies even if you accessed them using links from MiCAL. Please check the privacy policies of these external websites before you use or submit any personal information to these websites.

12. Changes to Our privacy statement

We will review Our privacy statement periodically and place any updates on this web page.

Cookie Use

Definitions

'Cookie' A cookie is a text file which holds a small amount of data. It is downloaded onto your computer, laptop or mobile device when you visit a website.

Some cookies are essential (also referred to as "strictly necessary" cookies) - for example, cookies which make a website work correctly are said to be essential. Other cookies are non-essential, for example cookies used for analytical or marketing purposes; these cookies are not needed for a website to work correctly.

Consent is not required for the use of essential cookies; consent is required for the use of non-essential cookies.

MiCAL uses a few, essential cookies - such as cookies used to authenticate logins to the secure areas of MiCAL. Consent is not required for the use of these cookies.

MiCAL does not use non-essential cookies - such as those used for tracking, analytical or marketing purposes.

If you do not wish to use cookies in your browser, you can set your browser to not accept cookies. There are generally options available within the Settings facility of a browser which allow you to change your cookie preferences. If you do choose to disable all cookies, some features of the MiCAL website will not function as a result.

Various websites provide information about cookies and how to change cookie browser settings including allaboutcookies.org