MiDatabank i (for the pharmaceutical industry)
MiDatabank i is the version of MiDatabank aimed at organisations in, or related to, the pharmaceutical industry. MiDatabank i can be used by pharmaceutical companies, or outsourcers, involved in the marketing of:
- Ethical pharmaceuticals
- Generics
- Vitamins / OTC products
MiDatabank i enables users to record Medical Information enquiries, Complaints and Adverse Drug reactions. MiDatabank i is scalable and may be used by individuals in small companies through to larger companies with multiple locations.
Special features in MiDatabank i
Standard functions include efficient enquiry logging; searching for past enquiries; a reference section including FAQs and wider resources; letter production facility; metrics and reports.
MiDatabank i also includes important special features designed to aid efficiency, compliance and professionalism:
- Product centric
- Processes to handle medicines enquiries, QA complaints and ADR reports
- A customisable ‘Helper panel’ to provide response prompts and checklists
- A searchable repository for FAQs, standard texts and letter templates
- Automatic retrieval of previous similar / related enquiries or responses
- Dashboard facility for easy monitoring of workload
- Extensive research facilities including on-line and network
- Customisable enquiry categorisations
- Easy print function
- Concomitant drug recording (for ADR reconciliation reports)